At Gate Acharya, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit and interact with our website,[www.gateacharya.com] (the “Website”). By using our services or accessing our content, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our Website, enroll in courses, or engage with our content, we may collect the following types of information:
a. Personal Information
To create an account and access our courses, we may collect the following personal details:
Name
Email address
Phone number
Billing information (for processing payments)
Course-related preferences or interests (e.g., subjects you wish to learn)
b. Course-Related Information
As you use our platform, we may collect data related to your learning experience, including:
Courses you enroll in
Progress within courses (e.g., completed modules, quiz scores, etc.)
Certificates awarded upon course completion
Communication history with instructors or support team
c. Payment Information
If you make a purchase for a course or subscription, we collect payment information (credit card details, billing address) via secure payment processors. However, we do not store your payment card details; they are processed by third-party payment providers.
d. Non-Personal Information
We may collect non-identifiable information such as:
IP address
Browser type and version
Device type and operating system
Pages visited, click patterns, and time spent on the site
Referring URLs
This information helps us analyze site usage and improve user experience.
e. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience, analyze site traffic, and improve our services. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to access certain features on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our online courses: This includes course enrollment, content delivery, tracking your progress, and issuing certificates of completion.
To process transactions and payments: We use your payment details to process payments for courses or subscriptions you purchase.
To communicate with you: This includes sending course-related notifications, promotional emails, newsletters, and customer support responses. You can opt-out of marketing communications at any time.
To improve our Website and services: We analyze user behavior and feedback to enhance the user experience, optimize course offerings, and improve site performance.
To personalize your learning experience: We use data on your preferences and activity to recommend relevant courses or content.
For compliance and legal purposes: We may use or disclose your information to comply with legal obligations, protect our rights, and resolve disputes.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
With service providers: We may share your personal and payment information with trusted third-party vendors who assist in operating our Website, such as hosting providers, payment processors, and email marketing platforms. These providers are obligated to keep your information confidential.
For legal compliance: We may disclose your information to comply with legal obligations, including law enforcement requests, court orders, or to enforce our terms of service.
Business transfers: If Gate Acharya undergoes a business transfer, merger, or acquisition, your personal data may be transferred as part of that process.
4. Data Security
We use industry-standard security measures to protect your personal information, including encryption technologies and secure access protocols. While we strive to protect your data, please note that no system is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request a copy of the personal data we hold about you.
Correction: You can update or correct your personal information if it is inaccurate.
Deletion: You can request that we delete your personal information, subject to legal requirements and our data retention policies.
Opt-out: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email or by contacting us directly.
Withdraw Consent: If we are processing your data based on consent, you can withdraw your consent at any time by contacting us.
To exercise any of these rights, please contact us at [[email protected]].
6. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information. If you believe we have inadvertently collected such data, please contact us immediately.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, complying with legal obligations, and resolving disputes. When your data is no longer needed, we will securely delete or anonymize it.
8. International Data Transfers
If you are accessing our Website from outside of [Insert Country], please note that your personal data may be transferred to and stored in servers located in other countries, which may have different data protection laws than your country of residence. By using our services, you consent to the transfer and processing of your data in such jurisdictions.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Gate Acharya
Call Us: [82202-02777]
Email Address: [[email protected]]
Address: First floor, Park Royal Complex, 7th Street, Cross Cut Road, Gandhipuram, Coimbatore – 641012
Disclaimer: This Privacy Policy is a template and may not cover all aspects of your website’s data collection and usage. Please consult with a legal professional to ensure compliance with applicable data protection laws such as GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), or other regional privacy laws.